Tiers & Billing

Tier capacity thresholds, how to count your nodes, pod accounting, application limits, upgrades, and trials.

What if I exceed my tier

We notify you at 75%, 90%, and 100% of tier capacity. You get a 14-day grace period to upgrade. No surprise charges.

The Console shows your current usage in real-time. Upgrade is one-click and manual -- we don't auto-charge.

Your tier is based on P90 baseline, so temporary spikes don't trigger notifications.

How do I know how many nodes I have

For Kubernetes, run kubectl get nodes to see your worker node count.

For other architectures, count the hosts/VMs running your log collector (Fluentd, Fluent Bit, Filebeat, OTel Collector, Logstash).

The billing unit is collector instances, which equals node count for DaemonSet deployments.

Do pods count separately from nodes

No. Kubernetes worker nodes count. Pods running on those nodes don't add to your count.

Example: If you have 100 worker nodes running 1,000 application pods, your node count is 100 -- not 1,100.

Is there a limit on applications or environments

No limits.

You can run unlimited applications across unlimited environments (dev, staging, prod, etc.). You pay only for collector nodes, regardless of how many apps or environments you monitor.

Can I upgrade or downgrade

Yes. One-click upgrade in the Console with pro-rated billing.

Downgrades are available at the end of your billing cycle.

Is there a free trial

Yes — two ways to start:

1. Dev (free, no account) — download and run on your own log files locally. See your reduction ratio in minutes. No credit card, no signup.
2. 14-day trial (full platform) — all products, all features, no limits. Credit card required. Cancel anytime.